NAFASI za Wataalamu wa Bima Vodacom Tanzania August 2024
NAFASI za Wataalamu wa Bima Vodacom Tanzania August 2024
Role purpose:
- Develop and Drive on ground Insurance distribution strategy to ensure Growth target are met
Work with IT, and other M-Pesa teams; to support new products developments, product upgrades, configuration changes, Change requests and incidents - Overall accountability of VodaBima Customers Retention Strategy, churn management
- Develop and maintain good relationship with Insurance partners
- Ensure VodaBima Platform fee are paid on time by Partners
- Ensure claims are paid on time and improving customer satisfaction
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Key accountabilities and decision ownership :
- Develop and Drive a strategy to achieve maximum penetration and adoption of VodaBima Products & Services
- Alignment with Product development team on new development and sorting all the issuers that requires developments and enhancement
- Perform competitor analysis and tactical initiatives to address the challenges
- Perform frequent consumer Understanding activities and physical visits to learn the behaviour and/or pain points of different customer segments and provide key insights for development
- Consistent monitoring of the churn, subscribers base, usage and propositions to ensure a healthy customer base
Core Competencies, Knowledge And Experience
- Excellent analytical and logical reasoning skills translated from consumer insights
- Excellent communication skills
- Strong stakeholder management skills
- Ability to anticipate customer, competitor and market dynamics
- Able to challenge the status quo
- Bachelor’s degree in risk management and insurance, Actuarial Science or its equivalent
- She/he must have at least 3 years of working experience in insurance business
understanding of insurance laws and regulations of the country - Strong analytical skills and business acumen
- Build and maintain relationship with key stakeholders in the value chain
- Project management knowledge and experience would be advantageous
Key performance indicators :
- Overall VodaBima Growth as per the company target
- Grow VodaBima Market and Value Share
- Accurate and timely delivery of the execution plans specified on the calendar
- Quality of support and stakeholder alignment
How to Apply:
CLICK HERE TO APPLY
Tags: NAFASI za Wataalamu wa Bima Vodacom Tanzania August 2024
