NAFASI za Kazi King Casino 28 August 2024

POSITION: EXPERIENCED CASINO LIVE GAME DEALER

King Casino, we are seeking for highly motivated and experienced live game Dealer to run the games of chance in gaming settings by interacting with players, explaining the odds and methods of playing according to the “house” rules.

JOB REQUIREMENTS

Knowledge of a variety of table games, such as Blackjack, roulette, Texas Hold’em, Baccarat, U.TM, Stud poker, 3 Card poker, Niu Niu
Possession of acute, in-depth understanding of the game rules and the minimum and maximum bets according to table limit
Exchange money for chips collect chips for losing bets and direct winning patrons to the cashier at the end of the gaming session for pay-outs.
Chip handling – Chipping – Chip Cutting is to be performed to the required standards
Knowledge of the payment in pieces and monetary value if the bet is hit directly or partly
Able to perform conversion of cash to chips and the addition of the bets quickly and accurately.Monitoring play to ensure no one is cheating
Able to treat all customers with the utmost courtesy, diplomacy, and respect
Polite and attentive to customer’s needs
Good people skills
Stellar math abilities
Good oversight capabilities

EXPERIENCE

Possession of more than 1 year in the gaming industry and the same position
WORKING HOURS

8 hours Day or Night Shifts including Saturdays and Sundays and Holidays

HOW TO APPLY

Interested candidates may deliver their application at 2nd or 3rd Casino Floor at Warioba Street, Palm Village Shopping Mall, Mikocheni or may send via [email protected]

Your application must include the following

Detailed CV
Application letter
Certificate of service and End of Contract letter
1 recent photo
WHY SHOULD YOU APPLY

READ ALSO: NAFASI za Walimu Felixstowe Academy 28 August 2024

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POSITION: EXPERIENCED HOSTESS 

RESPONSIBILITIES

Warmly welcome clients as they enter the casino, providing a positive first impression of the establishment
Assist guests with inquiries and direct them to their desired destinations within the casino
Collaborate with marketing and promotions teams to develop creative ideas for engaging activities.
Assist in promoting casino events, promotions, and special offers to guests, encouraging participation and engagement keep guests informed of casino promotions, and answer their questions
Announce the winners of draw contests in a lively and engaging manner
Anticipate guest needs and respond appropriately
Interact with casino guests, creating a fun and welcoming atmosphere.
Host special events and promotions to enhance the casino experience.
Working with the Reception and Slot Department when needed
REQUIREMENTS

Holder of Certificate, Diploma, and Degree in any field
Previous experience in hosting events or working in the entertainment industry
Excellent communication and public speaking skills.
Enthusiastic and outgoing personality.
Ability to work flexible hours, including evenings and weekends.
Willingness to learn and adapt to the casino environment.
Knowledge of casino games and operations is preferred but not required.
Women no more than 26 years
WORK HOURS

8 hours Day or Night shift including Saturdays and Sundays

HOW TO APPLY

Interested candidates may deliver their applications at The Casino 3rd Floor, Palm Village Shopping Mall, Mikocheni (Warioba Street) or may send their applications via: [email protected]

Your Application must include the following

Detailed CV
Application letter
1 recent Photo
Only short-listed candidates will be contacted for interview.

If you are not contacted within 2 weeks after the interview consider yourself unsuccessful for the application.

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POSITION: EXPERIENCED CASINO LIVE GAME INSPECTOR

King Casino, we are seeking a highly motivated and experienced candidate to serve as Table game Inspector.

DESCRIPTION

The gaming inspector’s main responsibility is to oversee all the games played and ensure that all gaming operations are carried out to the highest possible standards of efficiency, security, and customer service under company procedures and current legulations

RESPONSIBILITIES

Observe and verifies that the rules of the table games are adhered to by casino employees and patrons and that players don’t cheat.
Observes and ensures that the table drop is appropriately done and drop boxes are transported safely to the count room.
Observe and ensures that the table games’ soft count is correctly accounted for.
Inspects table game equipment and reserves; approves use before being used on the casino gaming floor.
Documents patron complaints and disputes regarding the application of rules and operation of games not resolved by casino staff.
Circulating among gaming tables to observe operations and security to ensure harmony and courtesy.
Observing casino staff, in the operation of casino games to ensure guests receive prompt and courteous service and correct procedures are maintained.
REQUIREMENTS

Knowledge of a variety of table games, such as Blackjack, roulette, Texas Hold’em, Baccarat, U.TM, Stud poker, 3 Card poker, Niu Niu
Possession of acute, in-depth understanding of the game rules and the minimum and maximum bets according to table limit
Exchange money for chips collect chips for losing bets and direct winning patrons to the cashier at the end of the gaming session for payout.
Knowledge of the payment in pieces and monetary value if the bet is hit directly or partly
Able to perform conversion of cash to chips and the addition of the bets quickly and accurately.
Stellar math abilities
Good oversight capabilities

EXPERIENCE

Possession of more than 1 year in the gaming industry and the same position

WORKING HOURS

8 hours Day or Night Shifts including Saturdays and Sundays

HOW TO APPLY

Interested candidates may deliver their application at 2nd or 3rd Casino Floor at Warioba Street, Palm Village Shopping Mall, Mikocheni or may send via: [email protected]

Your application must include the following

Detailed CV
Application letter
Certificate of service
1 recent photo

WHY SHOULD YOU APPLY

Competitive Salary and bonuses

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POSITION: CALL CENTER AGENT

Key Responsibilities:

Provide outstanding customer support via phone, email, and chat channels.
Assist customers with inquiries, account management, and technical support related to betting services.
Educate customers on betting options, odds, promotions, and responsible gambling practices.
Resolve customer issues and complaints promptly and professionally, ensuring customer satisfaction.
Report to the team leader and collaborate with various supervisors to meet the needs of the customer service unit.
Escalate all necessary issues to management in a timely fashion
Maintain accurate records of customer interactions and provide a report to the team leader.
Requirements:

Graduate (Diploma or equivalent in any Field)
Excellent communication skills in English and Swahili (written and verbal).
Experience with computers, browsers, and mobile devices
Strong customer service orientation with a passion for helping others.
Ability to multitask and work effectively in a fast-paced environment.
Team Player with a positive “can do” attitude
Ability to learn and adapt in a fast and dynamic, multinational, multilingual and multicultural environment;
Must be able to work 24/7 on Day or Night shifts and weekends/holidays as scheduled.
Candidates with sports betting knowledge and betting are highly preferred
Previous experience in a call center or customer service role is an advantage.
Previous experience in a betting company in the same position is highly preferred.
If you’re enthusiastic, customer-focused, and ready to embark on an exciting career in the betting industry, we want to hear from you! Apply now by sending your resume and cover letter to:

[email protected]  Subject CALL CENTER AGENT

Or you may deliver your applications to

KING CASINO 2nd/ 3rd Floor, Palm Village, Mikocheni (Warioba Street)

Only short-listed and successful candidates will be contacted