NAFASI za Kazi Kutoka Benki ya KCB June 2024
NAFASI za Kazi Kutoka Benki ya KCB June 2024
NAFASI za Kazi Kutoka Benki ya KCB June 2024
NAFASI za Kazi Kutoka Benki ya KCB June 2024
IT Infrastructure Support at KCB Bank
KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10
- Manage Primary and Secondary data centers environmental parameters to ensure all equipment are working as per the required environmental parameter standards.
- Perform Network Management and share daily, weekly and monthly reports on Network performance and report any deviations.
- Provide daily Health check for CPU, RAM and drive utilization in all servers in both Primary and Secondary data centers.
- Ensuring that systems configurations and setups for the IT systems comply with the existing IT policies and standards and ensure that the same standard applies across the entire KCB Bank Tanzania LTD.
- Design, document, install and support server infrastructure, including Exchange, active directory, operating systems, virtualization, collaboration tools and client email support for both Primary and Secondary data Centers.
- Ensure replication of all services between Primary Data Centre and Secondary Data Centre are taking place for BCM purposes and documentation is done accordingly.
- Manage backups for all servers in both Primary and Secondary Data centers as per the backup policy and ensure restoration tests are conducted as per the policy and all configuration for the communication equipment are stored offsite and available for quick recovery.
- Work with IT Security and BCM Manager on Microsoft patch deployment in all servers and workstations across Tanzania and perform vulnerability scan as per the policy and provide plan for remediation for the identified gaps.
- Follow up with vendors on Preventive maintenance (PM) exercises on Servers and client computers and ensure it done as per the contract and the agreed checklist.
- Resolution of all assigned calls on ITSM as per the SLA between IT and business as well as between IT and Central team
DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL
- Manage Primary and Secondary data centers environmental parameters to ensure all equipment are working as per the required environmental parameter standards.
- Provide support to both internal and external customers in all issues related to server infrastructure, workstations, applications and databases and resolution of all assigned calls on ITSM as per the SLA.
- Perform Health check for CPU, RAM and drive utilization in all servers in both Primary and Secondary data centers and share reports on Network performance and any deviations.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
- Particulars Detail Specific Field or Qualification Need Type[1]
- Education Bachelors Degree. Software Engineering, Computer Science, Information Technology, Computer
- Engineering RQ
- Professional Qualifications
- Microsoft® Certified Solutions Associate.
- Microsoft® Certified IT Professional
- Microsoft® Certified Technology Specialist.
- VMware and Hyper V virtualisation
- Cisco Certified Network Associates (CCNA)
- Cisco Certified Network Professional (CCNP)
Skills and Experience
- Working knowledge of VMware and Hyper V virtualisation
- Knowledge on Windows and Linux operating systems installation and setup.
- Working knowledge on Router, Switch, ISE, Firewall, CISCO call Manager configurations and troubleshooting
Business Behaviours:
- Excellent communications and engagement skills
- Strong attention to detail and personal effectiveness
- High-level of integrity
Strong skills at relationship building
JOB INFO
Job Identification: 2774
Posting Date: 06/04/2024, 04:20 PM
Apply Before: 06/18/2024, 04:20 PM
Degree Level: Bachelor’s Degree
Job Schedule: Full time
Locations: Ali Hassan Mwinyi/Kaunda Drive Junction, P.O Box 804 Dar Es Salaam, TZ
DBA and Backup Specialist at KCB Bank
KCB Bank Tanzania
Dar es Salaam
KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10
Responsible for managing and supporting bank’s critical databases for Core Banking System, Digital channels, Clearing systems and others.
Responsible for configuring and maintaining database replication and ensuring that data is real time synchronized.
Installation, configuration, and design new database instances to support business requirements.
Monitor database performance, implement changes and apply new patches and version upgrades when required.
Configuration, monitoring, administration, and maintenance of backup solutions.
Troubleshooting backup issues related to databases, servers, Virtual Machines and File Systems.
Perform data restoration and recovery tests and maintain proper documentation.
Maintain compliance with internal policies and procedures, and regulatory requirements regarding data backups.
DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL
Routine production database support functions including and not limited to checking for table space free space and memory utilization.
Resolving database-related issues and working closely with the Development staff.
Perform daily monitoring and management of the backup environment.
Configuration of backup solution on requested servers and Virtual Machines.
Perform database related native backups.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
- Education Bachelor’s degree Computer Science, Information Technology, Information Systems RQ
- Professional Qualifications
- Professional Certification in Databases Administration,
- Professional Certification in Data Backup Administration,
- Professional Certification in IT Services Management
Skills and Experience
- Professional knowledge in Relational Databases Management Systems.
- Professional knowledge in any backup and Recovery solutions
- Knowledge in Administration of Operating Systems.
Oracle and Microsoft SQL Server Databases. - Commvault, NetWorker, Veritas, Veeam.
- Windows and Linux
Business Behaviours:
- Excellent communications and engagement skills
- Strong attention to detail and personal effectiveness
- High-level of integrity
- Strong skills at relationship building
JOB INFO
Job Identification: 2767
Posting Date: 06/04/2024, 04:01 PM
Apply Before: 06/18/2024, 04:01 PM
Degree Level: University
Job Schedule: Full time
Locations: Ali Hassan Mwinyi/Kaunda Drive Junction, P.O Box 804 Dar Es Salaam, TZ
IT Applications and End User Support Specialist at KCB Bank
KCB Bank Tanzania
Dar es Salaam
JOB DESCRIPTION
Maintain optimum system availability figures for Banking Applications ie T24, ESB, Clearing Systems including MIPS, TACH, TISS, IBCM, Credit Data Beureu and any other emerging applications.
Provides prompt, efficient, quality service to end-users.
Resolve and allocate all calls logged in ITSM which are assigned to KCBT and follow up on the resolution of all calls assigned to group support team as per SLA between IT and business as well as between IT and Central team.
Conduct training sessions in different Banking applications to enhance users’ proficiency in utilizing communication tools effectively.
Respond to user queries and troubleshoot issues promptly.
Proactive monitoring of all Banking applications and provide system statistics, performance, and reports to aid management decision.
Provide guidance on how to use new applications/systems which has been introduced in our Bank to the respective users and provide basic troubleshooting training to IT Champions in our branches.
Maintain accurate documentation for different Banking applications configurations, procedures, and troubleshooting guides.
Adheres to KCB Bank IT standards and procedures in performing duties.
Collaborate with other IT teams to resolve complex issues promptly.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
- Education Bachelor’s degree Software Engineering, Computer Science, Information Technology, Computer
- Engineering RQ
- Professional Qualifications
- ITILv3 or v4, Database
- Administration (OCA, MSSQL),
- MCSA, MCSE, Software
Skills and Experience
- Working knowledge of Banking Applications including Co Banking system.
- Windows Linux operating systems.
- Knowledge of relational databases i.e., Oracle, MSSQL
- Programming skills
Business Behaviours:
- Excellent communications and engagement skills
- Strong attention to detail and personal effectiveness
- High-level of integrity
- Strong skills at relationship building
ALSO READ | IT Infrastructure Support at KCB Bank
Experience
- Detail Area Minimum No of Years Need Type[2]
- Experience Area 1 Knowledge on Co Banking Application and other Banking systems 3 ES
- Experience Area 2 Database management skills 1 ES
- Experience Area 3 Linux administration skills 2 DE
- Experience Area 4 Programming skills 2 DE
